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Re Installing Sim

Posted: Fri Jul 07, 2017 6:35 pm
by awraskins
I bought a new computer but I'm not sure how to install the full game. I tried to install the latest update but on the installation setup, in the folder destination tab, i can't press next to proceed to installation.

Any help will be appreciated thanks

Re: Re Installing Sim

Posted: Fri Jul 07, 2017 6:56 pm
by Wahlamt
You need to download the installer you got from the email, when you purchased the game. An update won't work as a full installer.

Re: Re Installing Sim

Posted: Fri Jul 07, 2017 7:11 pm
by awraskins
Wahlamt wrote:You need to download the installer you got from the email, when you purchased the game. An update won't work as a full installer.
Is there a way to get a new installer. That email is long gone

Re: Re Installing Sim

Posted: Sat Jul 08, 2017 7:40 am
by Wahlamt
awraskins wrote:
Wahlamt wrote:You need to download the installer you got from the email, when you purchased the game. An update won't work as a full installer.
Is there a way to get a new installer. That email is long gone
Email JLV from the email you used when you ordered the game, he'll help you out.